Questions about visa or stay — call 1345
This page is machine translated from Ieumi's guide written in Korean. If the meaning is confusing, please look at the Korean original text. View original text (Korean)
For anything about stay, visas, or alien registration, dial 1345. Counseling is available in multiple languages.
📌 Key points
Open weekdays 9am–10pm. After 6pm only Korean, English, and Chinese are available. Closed on weekends — call on a weekday if it's urgent.
📞 Contact
Dial 1345 (no area code)
⚠️ Things to watch out for
1345 has one more function. It provides "three-way interpretation" support that central government agencies, local governments, and public institutions need when handling matters related to foreigners. If you get stuck at the counter of the National Health Insurance Service, a tax office, or a district office, try asking them to "use 1345 three-way interpretation." It's especially useful when asking about things that only arrive in Korean, like tax bills or insurance premiums.
See also
Basis
- https://www.immigration.go.kr/immigration/1530/subview.do — 출입국·외국인정책본부 외국인종합안내센터(1345) 안내, 원문 대조 2026-09-10
- https://www.papayastory.com/life-info/view/%EC%99%B8%EA%B5%AD%EC%9D%B8%EC%9D%B4-%ED%95%9C%EA%B5%AD%EC%97%90%EC%84%9C-%EC%95%8C%EC%95%84%EC%95%BC-%ED%95%98%EB%8A%94-%EC%A3%BC%EC%9A%94-%EC%84%9C%EB%B9%84%EC%8A%A4-%EB%B2%88%ED%98%B8
This content was checked on 2026-09-10.